Shipments
SHIPPING COSTS: free for orders over €70.00, while for lower amounts the cost is €6.00.
DELIVERY TIMES: 2-6 working days from the date of shipment from the warehouse.*
ATTENTION, delivery times are purely indicative, they have been calculated on the basis of the couriers' estimates but do not constitute a contractual obligation.
Luxury & Beauty By Federica di Cavagna Federica assumes no responsibility for any delays due to unforeseen events or lack of couriers.
DELIVERY: from Monday to Friday, opening hours: 9.00-18.00.
If on the established date the courier does not find you at the address you indicated, he is required to contact you by telephone to try to complete the delivery; if for any reason he fails to deliver the package, he will try to deliver the goods again the following day; the products will in any case be kept in storage at the courier's office closest to your home, making collection available to you every working day.
FURTHER INFORMATION: After submitting your order, you will receive an e-mail informing you of the confirmation and order number; once the package has been shipped, you will be sent a further notification by e-mail.
From the time of delivery by the courier, it can take up to 72 hours for the parcel to be traced.
You can follow the tracking directly here for shipments with GLS or BRT courier
If necessary, please contact our customer service:
+39 3401445461 or + 39 3283512934
email: info@luxuryandbeautybyfederica.com
IMPORTANT : When you receive your package, please check the quality of your order so that it does not show any signs of damage upon delivery.
If you notice that the products have some defects, please contact us immediately!
* warehouse clearance times may vary, generally corresponding to 2-4 working days from the time of receipt of the order.
